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Emergency Department — Quality Development Dashboard

Operational detail for root-cause analysis · Nov 2025 – Jan 2026 · 6,530 visits

ESI × Shift Breach Rate Heatmap
% of patients who EXCEEDED the target wait time per cell. Darker red = worse performance. Green = compliant.
ESI Level Morning Afternoon Night
Breach 0%
Breach 100% Cell shows breach %, then n=patients
Wait Time Distribution — Breaching ESI Levels
Box = IQR (25th–75th percentile); whiskers = 10th–90th; ▲ = target threshold
Monthly Compliance Trend by ESI Level
ESI 3, 4 and 5 — is any level improving?
Compliance Rate by Day of Week
Weekends (Sat–Sun) show the lowest compliance — possible staffing gap
Average Minutes Over Target — by ESI + Shift
Among patients who breached: how many extra minutes did they wait beyond the target?