Overall Compliance
63.6%
4,153 of 6,530 patients within target
Total ER Visits
6,530
Over 3 months · avg 72/day
Critical Safety (ESI 1–2)
100%
1,442 life-threatening cases · 0 breaches
ESI 4 Compliance
12.1%
1,342 of 1,526 patients waited too long
Weekly Compliance Rate Trend
Percentage of patients seen within ESI target time — all severity levels combined
Compliance Rate by ESI Triage Level
Performance against target for each severity group
Volume & Compliance by Shift
Patient volume (bar) and compliance % (number)
What's Working
ESI 1
All 420 resuscitation-level patients received immediate care (100%). Zero patient safety events.
ESI 2
All 1,022 emergent patients were seen within 10 minutes (100%). Critical pathway is intact.
Needs Attention
ESI 3
17% of urgent patients (439 of 2,546) exceeded the 30-minute target. When they breach, they wait an average of 80+ min over target.
Afternoon
Afternoon shift has the lowest compliance (58.5%) across all ESI levels, suggesting a staffing or capacity gap.
Critical Priority
ESI 4
Only 12.1% compliance — 1,342 patients waited over 60 minutes. Afternoon ESI 4 is near-total failure: 98.8% breach rate.
Trend
No improvement observed over the 3-month period. This requires a structural intervention, not incremental adjustment.